Privacy Policy

Effective Date: 26 Feb 2025

ITBrains Consultancy and Services Pvt Ltd values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us in any way.

By using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies, please discontinue use of our services.

Information We Collect

We collect various types of information to enhance our services and ensure a seamless user experience.

a) Personal Information

We collect personal information directly from you when you:

  • Fill out contact forms on our website.
  • Subscribe to newsletters or marketing communications.
  • Engage in business communications or request services.
  • Participate in surveys, feedback forms, or promotions.

The types of personal information collected may include:

  • Full name
  • Email address
  • Phone number
  • Business/company details
  • Address (if applicable)
  • Payment information (if applicable for service transactions)

b) Non-Personal Information

We may also collect certain non-personal data automatically, including:

  • IP address and device information
  • Browser type and operating system
  • Website usage statistics (such as pages visited, time spent on each page, referral sources)
  • Clickstream data and interaction patterns
  • Geolocation data (if permitted by the user’s device settings)

How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our web development and digital marketing services.
  • Personalize user experience based on preferences.
  • Process transactions and send necessary notifications.
  • Communicate with you regarding inquiries, service updates, or promotions.
  • Conduct research and analysis to optimize website performance.
  • Prevent fraud, enforce security measures, and ensure legal compliance.

Legal Basis for Data Processing

We process personal data based on one or more of the following legal grounds:

  • Consent: When you provide explicit consent for specific processing activities.
  • Contractual Obligation: When processing is necessary to fulfill contractual agreements.
  • Legal Compliance: When required by law or regulatory authorities.
  • Legitimate Interest: When data processing is essential for operational improvements, security, or fraud prevention.

Cookies and Tracking Technologies

We use cookies, tracking pixels, and similar technologies to improve website functionality and user experience. Cookies help us:

  • Remember user preferences and settings.
  • Track website traffic and engagement.
  • Deliver targeted advertisements based on browsing behavior.

You can manage your cookie preferences through browser settings, but disabling cookies may affect website functionality.

Data Sharing and Disclosure

We do not sell, rent, or trade personal information to third parties. However, we may share data in the following cases:

  • Service Providers: We work with third-party vendors to assist in website hosting, analytics, marketing, and other operational tasks. These providers have limited access to your data and must comply with confidentiality obligations.
  • Legal Obligations: We may disclose information to comply with legal requirements, court orders, or regulatory authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred as part of the transaction.

Data Security Measures

We implement strict security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. Security practices include:

  • Encrypted data transmission using Secure Sockets Layer (SSL).
  • Firewalls and intrusion detection systems.
  • Regular security audits and vulnerability assessments.
  • Restricted access to sensitive information.

Despite our efforts, no security measure is entirely foolproof. Users are advised to take precautions when sharing personal information online.

Data Retention Policy

We retain personal data only as long as necessary for legitimate business purposes or to comply with legal obligations. When data is no longer required, it is securely deleted or anonymized.

User Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Right to Access: Request access to the personal data we hold about you.
  • Right to Correction: Update or correct inaccurate information.
  • Right to Deletion: Request deletion of personal data under certain circumstances.
  • Right to Restriction: Limit how we process your data.
  • Right to Data Portability: Request a copy of your data in a structured format.

To exercise any of these rights, contact us at info@itbrainsconsulting.com

Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy policies or practices. We recommend reviewing the privacy policies of external websites before providing any personal information.

International Data Transfers

If you access our website from outside (your Country), your data may be transferred to servers in other countries with different data protection laws. We take necessary precautions to ensure compliance with international data transfer regulations.

Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal data from minors. If we discover that a child has provided us with personal information, we will take immediate steps to delete such data.

Updates to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” We encourage users to review this policy periodically to stay informed about how we protect their data.

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Company Name: ITBrains Consultancy and Services Pvt Ltd
Email: info@itbrainsconsulting.com
Phone: +91 7219853796